FAQ

How long will it take to ship my order?

We strive for a 1–5 business day turnaround, but life and rubber stamp production may cause a slight delay. Thanks for your patience!

What does “Ships via snail mail” mean?

Your order will arrive in an envelope with stamp postage. If your order contains a non snail-mail item you will get standard tracking.

There’s something wrong with my order!

We’re here to help, just reach out!

Is Pigeon Post an actual cafe?

Not yet...

Do you accept returns?

You may return items for a refund within a week of delivery. Shipping costs are not covered unless there are special circumstances. Contact us to start the process.

Do you offer goods through wholesale?

Yes! Please get in touch and be sure to check out our current Pigeon Post Purveyors.

Where are your goods made?

We’re proud to report that the majority of our goods are made in the USA! A few items are sourced from the UK, Japan, China, and Taiwan. See our up-to-date sourcing list to view the whole list.

Any other questions?